Shipping policy

We strive to deliver products purchased from www.crackersfactory.com in excellent condition and in the fastest time possible. Crackersfactory online division is operated from sivakasi. We here by request you to go through our shipping policy before making any purchase from our website.

SHIPPING:

Shipping charges Extra.
No Returns.

1) Where should you collect your ordered?

It can be collected from the transports godown or Lorry sheds. We shall inform you the transporter name, Way Bill number, local contact phone number, etc. once the goods are dispatched from Sivakasi. It will be sent via SMS or Email.

2) How do we send your order?

All confirmed orders with receipt of 100% payment in advance, will be dispatched within 24 – 36hours from our The Crackers Factory -sivakasi online crackers warehouse in SIVAKASI to respective logistic assigned for respective destinations. – Our logistic will issue an “LR Copy” against the receipt of goods from us. All the goods will be sent in “To Pay” basics, meaning the freight charges from SIVAKASI to your destination (Example say Coimbatore) will be paid by yourself before taking delivery of goods, – The “LR COPY” with details of logistic name, contact person, contact addresses and contact phone number will be scanned and sent to you by Email/SMS. The goods will reach your destination as specified in the delivery chart (approximate time) based on the distance of your destination from SIVAKASI.

3) When it be delivered to me and how much is transportation cost?

Crackersfactory online crackers sale division strive best to organize best transportation with effective cost. Transportation charges and delivery time varies with each destination.

4) Can I cancel the order?

Customers can request for the cancellation within 4 hours of the order placed or before the order is processed in our warehouse by a phone call to customer care number:+91 8122666742. After dispatch of goods from our warehouse to logistics, it cannot be cancelled. This includes items purchased on sale.

FAQ (Frequently Asked Questions)

1
How do I pay for a purchase ?

www.crackersfactory.com offers you multiple payment methods. you can be rest assured that www.crackersfactory.com has trusted payment gateway partners, use secure encryption technology to keep your transaction details confidential at all times.

a) Bank Transfer or net banking

b) Demand Draft

c) Cheque Deposit

e) online transaction like Gpay, phonepay, Paytm, Amazon pay etc..

d) Right now online Payment gateway not available.So select Above all the payment methods.

2
Are there any hidden charges when I make a purchase on www.crackersfactory.com ?

There is NO hidden charges when you make a purchase from www.crackersfactory.com The prices listed for all the items are inclusive of GST and exclusive of transportation. Before every purchases tax will be calculated as per GST norms. The price you see on the total page is exactly what you pay. Delivery charges extra will be depending on the distance from Sivakasi.

3
What is the allowed time of the day for bursting fire crackers ?

Sound emitting crackers are banned between 10 PM and 6 AM.

As per the Supreme court order in 2005, key highlights are:

1) The Department of Explosives may divide the firecrackers into two categories– (i) Sound emitting firecrackers, and (ii) Colour/light emitting firecrackers.

2) There shall be a complete ban on bursting sound emitting firecrackers between 10 p.m. and 6 a.m. It is not necessary to impose restrictions as to time on bursting of colour/light emitting firecrackers.

4
What is the maximum sound allowed ?

As per the environment protection act passed in 1986.

“The manufacture, sale or use of firecrackers generating noise level exceeding 125 dB(AI) or 145 dB(C) pk at 4 meters distance from the point of bursting shall be prohibited.” crackersfactory.com are quality checked and strictly comply with these rules.

5
Can I buy crackers online only during Diwali ?

You can buy crackers throughout the year.

6
How can I be assured of cracker quality when it is bought online ?

Crackers are sold by various middlemen and traders. This may lead to old stock or spurious stock being sold. Always check the source of supply. At The Crackers Factory -sivakasi.com , Products are manufactured and quality checked in-house and shipped directly to your doorstep. The Crackers Factory -sivakasi online sales wing again check on quality before dispatch.

7
Chinese crackers are cheap; can we buy them ?

Imported crackers are banned. The Department of Industrial Policy & Promotion, Ministry of Commerce & Industry has banned the illegal import, possession and sale of fireworks of foreign origin. The manufacture, possession, use, sale, etc. of any explosive containing sulphur or sulphurate in admixture with any chlorate is banned in the country

About Us

We are one of the leading sellers of crackers

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